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Circular Ref: COM 25/1/2014/510

Dear Members & Brokers,

Please find the below norms for the customer funds withdrawal process and procedure.

• For all ''Partial Withdrawal'', clients can apply withdrawal request through Trading>> New Withdrawal tab available in their trading console. Such withdrawals are allowed only 5 times a day and client who wants to withdraw more than 5 times have to use offline procedure.
• Minimum balance of NPR 1,000/- needs to be maintained while doing the partial withdrawal.
• Clients shall not be allowed to withdraw fund from the floating profit until the fund is realized in their trading account.
• The withdrawal of the client's equity, apart from the floating profit and the margin required can always be withdrawn. Withdrawal of the immediate settled profit can be transferred after MTM considering the fund available in CH segregate account.
• Online Withdrawal facility is available for 24 hours on all trading days. Online withdrawals placed after Market Close, shall be processed after Market Open only.

• For all ''Full and Final Withdrawal'', clients should send the hard copy of withdrawal form. No online withdrawal request will be accepted for full and final withdrawals. The withdrawal form should be filled [duly signed and thumb impressed] by the client and pass it to their Broker which shall be in turn forwarded to the CH for further processing.
• Once the client does full and final withdrawal, his account [Trading Console] will be closed and cannot be re-activated again.
• If the client wants to trade again after full and final withdrawal, then s/he needs to follow all procedure to open a new account.
• Client's withdrawal other than designated/clearing bank will be processed through Managers Cheque [DD] and DD charges will be deducted by Bank for the same.